AV Commissioning Engineer

St. Albans, Hertfordshire

£45,000–£55,000

St Albans - Travel Required

Full time: 40 hours per week + overtime

£45k - £55k

Main purpose of job:

We are a family-run, Audio Visual (AV) company delivering high-quality installation projects across the UK and internationally. We pride ourselves on craftsmanship, strong client relationships, and a hands-on, supportive team culture.

We are seeking an experienced AV Commissioning Engineer to play a key role in delivering exceptional AV installations worldwide. This position combines technical expertise, leadership, and international project experience, making it ideal for someone who thrives in dynamic, project-based environments.

As a central member of the team, you will be responsible for the final commissioning and testing of systems, ensuring that the finished solution works as intended from a technical and end-user perspective. You will also take responsibility for mentoring engineers, maintaining strong client relationships, and upholding the values of a close-knit family business while contributing to its continued growth and success.

Main Responsibilities

Travel extensively throughout the UK and internationally to support project delivery and client requirements
Commission and test commercial AV systems to ensure they operate in line with project specifications and customer requirements
Verify the performance of audio, video, control, conferencing, and AV-over-IP systems through structured testing processes
Identify, diagnose, and resolve technical issues during the commissioning phase
Work closely with project and installation teams to address commissioning issues and achieve successful project delivery.
Test user interfaces and system functionality to ensure an intuitive and reliable end-user experience
Complete commissioning documentation, test records, and system sign-off reports accurately
Support system demonstrations, customer handovers, and end-user training where required
Build positive relationships with customers and act as a professional technical representative of the company on site
Provide technical support and guidance to installation engineers and junior team members
Ensure all work is completed in accordance with company policies, health and safety regulations, and industry standards
Work closely with Project Managers and Installations teams to ensure projects are delivered on time, within scope and to the highest quality standards
Support continuous improvement initiatives by identifying opportunities to enhance processes, quality and customer satisfaction
To maintain certifications as required

Qualifications and Experience Required

Proven experience as an AV Commissioning Engineer within the professional audio visual industry
Strong knowledge of AV technologies including audio systems, video distribution, control systems, conferencing systems and networked AV Solutions
Experience commissioning systems from leading manufacturers such as Crestron, Q-SYS,Biamp, Extron, Cisco, Poly, Logitech or equivalent platforms
Ability to read and interpret technical drawings, schematics, signal flow diagrams and system documentation
Demonstrable experience delivering complex AV installation project and managing commissioning activities on site
Excellent fault finding and problem-solving skills
Full UK Driving licence and willingness to travel internationally and work flexible hours
Strong customer-facing skills with the ability to communicate effectively with both technical and non-technical customers and colleagues
Ability to work successfully as part of a team
Well organized, with excellent time management skills to work to deadlines
Good knowledge of Microsoft windows
Right to work in the UK
Valid Passport
Physically fit to carry out the duties of the role
A working knowledge of Health and Safety requirements

Competencies and Skills Required

Excellent communication and interpersonal skills, capable of building long-term client relationships
High levels of professionalism and personal accountability
Commitment to delivering outstanding customer service and maintaining the company's reputation for quality
A proactive mindset with a commitment to continuous learning and keeping abreast of developments within the AV industry
Adaptable and calm under pressure
A thorough, analytical approach to tasks with effective problem-solving skills
A positive, helpful approach to providing support and assistance to the team
A willingness to share experience, knowledge and best practices
Ability to operate with a high level of accuracy and complete all work in accordance with company procedures.
A total commitment to focus on and adhere to the company policy on health and safety in all aspects of work.
Commercial awareness and an understanding of the importance of delivering projects efficiently and profitably