IRIS Software Group is seeking a Performance Lead to coach Customer Success and Renewals teams, shifting from reactive ticket handling to proactive, outcome-led conversations. You'll work closely with managers and Learning & Development to make performance improvement practical and consistent.
This hands-on role focuses on building confidence, adoption, retention and renewal through practical coaching, data-driven insights, and sharing best practices across the teams.
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Manchester, Lancashire
IRIS Software Group is seeking a Performance Lead for Customer Success & Renewals to move teams from reactive ticket handling to proactive…
Manchester, Lancashire
IRIS Software Group in Manchester invites a Performance Lead to drive coaching and enablement across Customer Success and Renewals, helping teams…
London
Description The Director of Customer Success is responsible for leading the Customer Success function for the Centellic product portfolios, driving…
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