Performance Coach for Customer Success & Renewals

Manchester, Lancashire
See advert for pay

IRIS Software Group is seeking a Performance Lead for Customer Success & Renewals to move teams from reactive ticket handling to proactive, outcome-led engagement. This hands-on coaching role focuses on building consistency, practical actions and commercial awareness across CS and Renewals.

You'll work with Customer Success Managers, Renewals Specialists, and leaders to develop coaching plans, share best practices and embed behaviours that drive adoption, retention and renewal.

Full job description from the advertiser. Apply for this role →

Apply for this role

Back to all jobs

Help others hire with confidence

Reviews on Trustpilot

Worked with Verifera as a candidate or employer? Your honest review helps the next person trust verified hiring.