Student Attendance Administrator

Student Attendance Administrator

Location: South Yorkshire
Salary: Competitive
Contract Type: Temporary until February 2027

About the Role

We are recruiting for a Student Attendance Administrator to join a busy education provider's Curriculum Administration Team. This is a key role focused on supporting student attendance, engagement, and retention by ensuring absences are monitored accurately and followed up promptly.

The successful candidate will play a vital role in maintaining attendance records, communicating with students, parents, carers, and academic staff, and helping to remove barriers that may impact learner attendance and success.

This position would suit an organised and proactive administrator with excellent communication skills, strong attention to detail, and a customer-focused approach.

Key Responsibilities

• Monitor and follow up on student absences daily.
• Contact parents, carers, guardians, and students regarding non-attendance.
• Record attendance information accurately on internal systems.
• Maintain up-to-date student records and attendance data.
• Work closely with teaching staff and managers to identify attendance concerns and support intervention strategies.
• Produce attendance reports and assist with data validation and cleansing activities.
• Escalate attendance issues in line with organisational policies and procedures.
• Signpost students and families to relevant support services where appropriate.
• Provide high levels of customer service to both internal and external stakeholders.

Requirements

Essential:

• Previous experience in an administrative, customer service, or similar office-based role.
• A full enhanced DBS is essential for this role
• Strong telephone and communication skills.
• Excellent organisational skills and attention to detail.
• Ability to manage multiple priorities and work to deadlines.
• Proficiency in Microsoft Office applications.
• Ability to handle sensitive and confidential information professionally.
• Strong customer service approach with a proactive mindset.
• Excellent interpersonal and team-working skills.

Desirable:

• Experience within Further Education, Education, Training, or a similar environment.
• Business Administration, Customer Service, or equivalent qualification.
• Experience using student record or management information systems.

Personal Attributes

• Professional, approachable, and empathetic.
• Confident communicating with a range of stakeholders.
• Able to manage sensitive conversations with discretion.
• Flexible and adaptable in a fast-paced environment.
• Committed to safeguarding, equality, diversity, and inclusion.

Benefits

Generous annual leave entitlement plus bank holidays.

Local Government Pension Scheme.

Ongoing training and development opportunities.

Supportive and collaborative working environment.

Opportunity to make a meaningful impact on student success and wellbeing.

Please note: This role is subject to an Enhanced DBS check and satisfactory pre-employment checks

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