Attendance Officer

Attendance Officer - Secondary School

Location: Redbridge, East London
Start Date: November 2026 / To Be Agreed
Contract: Full-time, Term-time
Salary: Dependent on experience

Are you an organised, conscientious and experienced Attendance Officer with strong knowledge of Arbor looking for a rewarding opportunity within a secondary school?

We are working with a secondary school in Redbridge that is seeking a proactive and experienced Attendance Officer to join their school administration and pastoral support team.

This is an excellent opportunity for someone who has previous experience managing school attendance, is confident using Arbor Management Information System (MIS) and is passionate about improving student attendance, punctuality and engagement.

The successful candidate will play an important role in monitoring and maintaining accurate attendance records, identifying patterns of absence and working closely with students, families and school staff to promote positive attendance across the school.

The Role

• Monitoring and maintaining accurate daily student attendance records using Arbor MIS
• Ensuring attendance registers are completed accurately and promptly
• Following up on unexplained student absences and contacting parents and carers
• Monitoring attendance patterns, persistent absence and punctuality concerns
• Producing attendance reports, statistics and data analysis for senior leaders and pastoral teams
• Working closely with Heads of Year, pastoral staff and the Senior Leadership Team to improve attendance
• Supporting the implementation of school attendance policies and procedures
• Identifying students with attendance concerns and assisting with appropriate interventions
• Maintaining accurate records of communications with parents, carers and external agencies
• Supporting attendance meetings and preparing relevant documentation
• Liaising with families to address barriers to attendance and encourage positive engagement
• Ensuring attendance procedures comply with safeguarding requirements and statutory guidance
• Supporting the wider administration team when required

The Ideal Candidate

• Previous experience working as an Attendance Officer, Attendance Administrator or in a similar school-based role
• Proven experience using Arbor MIS is essential
• Strong understanding of school attendance procedures, registration codes and reporting requirements
• Experience monitoring persistent absence and supporting attendance improvement strategies
• Confident producing attendance reports and analysing student attendance data
• Excellent organisational skills with a conscientious and methodical approach
• Strong IT skills, including Microsoft Excel and school management systems
• Excellent communication and interpersonal skills
• A confident relationship builder who can communicate effectively with students, parents and school staff
• Able to handle sensitive conversations with professionalism, empathy and discretion
• Confident working independently, prioritising tasks and managing deadlines
• A good understanding of safeguarding, confidentiality and data protection
• Proactive, reliable and committed to promoting positive student attendance

Why Apply?

• Join a welcoming and supportive secondary school in Redbridge
• Secure a full-time, term-time position
• Play a key role in improving student attendance, punctuality and engagement
• Work closely with experienced pastoral, safeguarding and senior leadership teams
• Become part of a supportive and cooperative school environment
• Develop your experience in attendance management and school administration
• Take responsibility for an important area of school operations
• Make a genuine difference to students' educational outcomes and wellbeing

If you are an experienced and conscientious Attendance Officer with strong Arbor MIS skills and a commitment to improving student attendance, take the next step in your education career.

Apply today to find out more about this full-time Attendance Officer opportunity in Redbridge.

Please note: Previous experience using Arbor MIS is essential for this position.

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