IT Support Engineer – Field Based (Training Provided)
Dorset
Ready to take your IT career in a new direction?
Tired of being an engineer who just turns up and plugs everything in?
Would you prefer a role where you're trusted to configure systems, solve technical problems and see customer projects through from start to finish?
We're working with an established and growing IT and telecoms provider offering the opportunity to work across a genuinely varied range of technologies, customers and installations.
This is an opportunity for an engineer who enjoys taking ownership, developing their expertise and having a visible impact within a smaller, supportive business.
Why consider this opportunity?
Salary of £30,000–£35,000 depending on experience
Company van for business use
Exposure to both IT infrastructure and business telecoms
Varied customer projects rather than repetitive installations
Opportunity to broaden your Microsoft cloud, networking and VoIP experience
23 days' holiday plus bank holidays, increasing to 25 after two years
Pension scheme with 3% employer contribution
Death-in-service benefit after one year's service
Free parking
What you'll be doing
Working across Dorset and surrounding counties, you'll support business customers with IT and telecoms installations and infrastructure projects.
Your work will include:
Configuring and installing VoIP telephone systems
Setting up networking equipment, Wi-Fi and business IT solutions
Supporting Microsoft 365 and cloud-based environments
Diagnosing and resolving technical problems on customer sites
Planning installations, preparing equipment and coordinating with customers
Completing project documentation and handovers
You'll typically spend three to four days a week visiting customer sites, with the remaining time focused on preparation, planning and technical administration.
What we're looking for
You'll already have commercial experience in IT infrastructure, business telecoms or a combination of both.
Experience configuring VoIP telephone systems would be particularly valuable, alongside knowledge of Microsoft 365, cloud services or business networking.
You should also be comfortable working independently, communicating with customers and troubleshooting technical issues.
You don't need experience with every product or manufacturer. Transferable technical knowledge and a willingness to learn are just as important.
A full UK driving licence is required.
If you're looking for more variety, responsibility and the opportunity to develop across multiple technologies please get in touch
This is a summary of a vacancy from the advertiser. Read the full job description and apply →
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