Transport Administrator

Due to an increase in business Senior Salmon are looking for a Transport Administrator to join our clients team on a temp to perm basis

Key Responsibilities:

• Booking customer appointments
• Coordinating and scheduling surveyors and field-based staff
• Planning daily workloads and maximising efficiency of appointments
• Handling customer enquiries and insurance claims
• Managing complaints and resolving customer issues
• Processing documentation and maintaining accurate records
• Updating internal systems and ensuring all customer information is kept up to date
• Liaising with internal departments to ensure work is completed within agreed timeframes

Requirements:
• Minimum 9 months' experience within administration, scheduling, logistics, customer service, or call handling
• Excellent communication and telephone skills
• Strong organisational and planning abilities
• Experience coordinating appointments, routes, workloads, engineers, drivers, surveyors, or field-based teams
• Ability to manage difficult conversations professionally
• Confident using computer systems and managing multiple tasks simultaneously
• Previous experience within route planning, transport planning, dispatch, logistics administration

Working Hours:
• Monday to Friday
• 9:00am - 5:00pm
• 37.5 hours per week

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