IT Support Engineer - Training Course

About the opportunity

Turn your interest in technology into career-ready skills with Netcom Training’s government-funded IT Support course. Learn the essentials of hardware, networks, cloud computing and troubleshooting through practical online workshops, developing the technical knowledge needed to support IT systems and earning a globally recognised CompTIA Tech+ certification.

Course Details

• Duration: 13 weeks
• Format: Online, practical workshops
• Schedule: Monday-Thursday, 6-9pm
• Qualification: CompTIA Tech+ certification

What you’ll learn

• Cloud Security: Apply cloud security and disaster recovery methods to protect IT systems.
• Business Operations: Explore IT systems, relevant legislation and how technology supports businesses.
• Device Configuration: Configure and integrate desktop and mobile devices.
• Network Support: Set up and maintain secure networks.
• IT Fundamentals: Understand hardware, cloud computing and troubleshooting principles.

Career Pathway

• Successful participants are positioned for technical roles such as Technical Support Technician, Entry-Level IT Technician or Helpdesk Analyst.
• Upon completion of this course, you’ll be introduced to our hiring partner and receive ongoing career support, employability workshops and six months’ access to online employability courses.

Price: £0

• This is a fully government-funded course - there are no fees to pay.

To be eligible, you must:

• Live in the West Midlands.
• Be aged 19 or over.
• Earn below the gross annual wage cap of £34,194.
• Not currently be undertaking other government-funded training.
• Not be in the UK on a student, graduate, postgraduate or sponsorship visa, or as a dependent of someone who is

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