Tenancy Sustainment Officer

Belmont Recruitment are currently looking for a Tenancy Sustainment Officer to join a Housing Association based in Leicester on an ongoing temporary contract. This role is working 12:30pm to 8:30pm, Monday to Friday, with 1 weekend in every 6.

The Role:

The role focuses on supporting ex-offenders and vulnerable adults to establish and maintain successful tenancies. You will manage a mixed caseload, helping individuals overcome barriers to housing, reduce the risk of homelessness and develop the skills needed to live independently.

The service supports individuals from a range of backgrounds, including prison leavers and people with complex offending histories. Experience supporting individuals convicted of sexual offences may also be relevant.

Key Responsibilities

Manage a caseload of individuals requiring tenancy-related support.

Help residents sustain their tenancies and prevent homelessness.

Support individuals with housing applications, benefits and accessing relevant services.

Assist with tenancy issues, rent arrears and maintaining accommodation.

Complete risk assessments and identify safeguarding concerns.

Work with probation services, housing providers and other agencies to coordinate support.

Help residents develop independent living skills and manage their accommodation.

Maintain accurate records and monitor progress against support plans.

Requirements

Experience in housing support, tenancy sustainment, homelessness or supported housing.

Experience working with ex-offenders, prison leavers or individuals on probation.

Please reply with an up to date CV ASAP if this role would be of interest to you

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