School Administrator

SCHOOL ADMINISTRATOR

Location: Imperial Wharf, Chelsea (Hammersmith & Fulham), London
Salary: £25,000 – £30,000 depending on experience
Contract: Full-time, permanent, term-time
Working hours: Monday to Friday

ABOUT FIRST BRIDGE SCHOOL

First Bridge School is a DfE-registered specialist SEND school in Chelsea, supporting children aged 2 to 11 with autism and complex developmental needs.

We are looking for a confident, compassionate and highly organised School Administrator to join our growing team.

This is more than a traditional administration or reception role. You will be a key point of contact for parents and carers, visitors, professionals and staff. You will often be the first person a family speaks to and the first person they meet when they arrive at school, helping to create a welcoming, professional and supportive experience from the outset.

THE ROLE

As School Administrator, you will support the smooth day-to-day running of the school and provide an efficient, professional front-of-house service.

You will play an important role in school administration, admissions, parent communication, attendance, record keeping and general office operations. You will work closely with school leadership and colleagues across the school, taking ownership of administrative processes and ensuring information is accurate, timely and handled with appropriate confidentiality.

KEY RESPONSIBILITIES

• Manage incoming calls, emails and visitor enquiries in a professional and timely manner
• Welcome and sign in visitors in line with safeguarding and school security procedures
• Maintain accurate pupil attendance records and follow up unexplained absences
• Support admissions and the onboarding of new pupils and families
• Maintain accurate pupil and staff records using the school's management information system
• Support school leadership with correspondence, scheduling, data entry and general administration
• Assist with communications to parents and carers, including letters, newsletters and appointment reminders
• Coordinate post, deliveries and courier arrangements
• Support the administration of school supplies, equipment and facilities
• Maintain confidentiality when handling sensitive pupil, family and staff information
• Follow safeguarding and child protection procedures at all times
• Provide a calm, organised and professional front-of-house service

ESSENTIAL REQUIREMENTS

• Previous experience in an administrative, reception or front-of-house role
• Excellent organisational skills with the ability to manage multiple priorities
• Strong verbal and written communication skills
• Confident and professional telephone manner
• Good working knowledge of Microsoft Office, including Word, Excel and Outlook
• Ability to handle sensitive information with discretion and maintain confidentiality
• Calm, positive and approachable manner in a busy environment
• Professional, reliable and proactive approach to work
• Strong commitment to safeguarding and the welfare of children

DESIRABLE EXPERIENCE

• Previous experience working in a school or educational setting
• Experience using a school management information system (MIS)
• Understanding of SEND and the needs of children and families with additional needs
• Experience working with children with autism or complex developmental needs

WHAT WE OFFER

£25,000 – £30,000 salary depending on experience

Full-time, permanent, term-time position

34 days annual leave, including bank holidays and your birthday

Performance-linked pay progression

Performance bonuses

Laptop provided for use at work and at home

High-quality professional development and career progression opportunities

Financial support towards relevant professional qualifications

Supportive and collaborative working environment

Balanced and proportionate workload

WHY JOIN FIRST BRIDGE SCHOOL?

This is an opportunity to join a specialist school where your work has a direct and visible impact.

We are looking for someone who takes genuine pride in providing an excellent front-of-house and administrative service. You will be organised and detail-focused, but equally comfortable building positive relationships with families, professionals and colleagues.

If you are warm, professional, reliable and able to remain calm under pressure, this could be an excellent opportunity to develop your career within a supportive specialist education environment.

Every interaction matters at First Bridge School, and the School Administrator plays an important role in making sure every child and family receives a positive experience from their first point of contact.

SAFEGUARDING

First Bridge School is committed to safeguarding and promoting the welfare of children. All appointments are subject to appropriate safer recruitment checks, including an enhanced DBS check and satisfactory references.

HOW TO APPLY

Please submit your CV together with a brief statement explaining why you would like to work at First Bridge School and how your experience makes you suitable for the role.

Following an initial review, suitable applicants will be invited to an initial screening call and asked to complete our application form.

Shortlisted applicants will subsequently be invited to attend an assessment and formal interview day

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