Refrigeration Service Engineer

We are seeking a skilled Retail/Commercial Refrigeration Engineer to join our team, responsible for the, maintenance, and repair of commercial refrigeration systems across retail locations throughout the UK.

Main Duties and Responsibilities

• Carry out planned preventative maintenance (PPM), reactive callouts, and emergency breakdown repairs on commercial refrigeration equipment, including:
• Remote packs and condensing units
• Cold rooms, chillers, and freezers
• Integral display cabinets
• HVAC/refrigeration hybrid systems (where applicable)
• Diagnose and repair mechanical and electrical faults in refrigeration systems.
• Perform installation and commissioning of new refrigeration equipment and systems. Ensure compliance with F-Gas regulations, health & safety standards, and company procedures.
• Maintain accurate service records, reports, and documentation via digital job management systems.
• Provide excellent customer service on-site, liaising with clients, store managers, and head office contacts to ensure clear communication and timely updates.
• Participate in an on-call rota to support emergency breakdowns outside of standard working hours.
• Maintain company vehicle, tools, and equipment in good working condition.

Experience and Qualifications

Qualifications

• F-Gas certification (Category 1) – essential.

• NVQ Level 2 or 3 (or equivalent) in Refrigeration & Air Conditioning.

• Knowledge of CO₂ refrigeration systems (transcritical/subcritical).

• Full UK driving licence.

Experience

• Minimum 3 years' experience in commercial refrigeration

• Experience with retail refrigeration systems preferred

• Familiarity with major refrigeration brands (SCM, Hussmann, AHT, etc.)

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