Head of Soft Services (FM)

Senior Soft Services Leadership Opportunities

London | £80,000 - £100,000 + Package

We’re currently recruiting for two senior Soft Services leadership opportunities in London, working across large-scale, complex Facilities Management contracts.

These are high-profile positions requiring experienced operational leaders who have managed the full delivery of Soft FM services, with responsibility for large teams, senior client relationships and multi-million-pound P&Ls.

The Role

You’ll take overall responsibility for the operational, commercial and strategic performance of Soft Services, with responsibilities including:

Leading the delivery of multiple Soft FM service lines across a complex contract

Managing a multi-million-pound P&L, budgets and overall commercial performance

Leading and developing large operational and management teams

Building strong relationships with senior client stakeholders

Ensuring contractual KPIs, SLAs and compliance requirements are achieved

Driving operational efficiencies, service improvements and continuous improvement

Supporting mobilisation, change management and TUPE where required

Developing the long-term operational strategy for the contract

What We're Looking For

PFI and/or Healthcare FM experience – essential

Strong experience managing the full Soft Services provision, rather than a single service line

Responsibility for a multi-million-pound P&L

Experience leading large, complex FM operations

Strong commercial and contractual knowledge

Excellent senior stakeholder and client management skills

A proven track record of improving service performance and developing high-performing teams

Please apply via this advert and I will be in contact to discuss the roles in further detail

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