Resident Liaison Officer

BDS Recruitment are seeking an experienced Resident Liaison Officer to work with a Housing Association in Crewe.
Main duties include but are not limited too;

• Provide a visible, accessible face-to-face service to renting customers, homeowners and shared-owners
• Maximise income, and reduce debt, in defined customer areas.
• Address anti-social behaviour, fly-tipping, graffiti and safeguarding alerts.
• Complete Health & Safety and compliance actions e.g. FRAs.
• Use data to monitor own performance and that of others, taking action to improve as necessary.
• Manage budget and remain within budget.
• Complete regular estate inspections and take any necessary action to achieve quality and safety standards.

The ideal candidate will have;

• Experience in a similar role from a Housing background
• Excellent customer service delivery, demonstrating good communication and interpersonal skills.
• Highly self-motivated with the ability to plan and work effectively without high levels of supervision.
• Experience of working in a climate of legislative and organisational change.
• Resilient and able to deal with challenging situations and deliver sustainable outcomes.

Hours- Monday- Friday 9am- 5m
Pay rate- £21.38ph PAYE- £27.75ph UMBRELLA
Temp ongoing to start ASAP for around 6 months but could extend following this
YOU MUST BE A DRIVER WITH ACSESS TO A VEHICLE!
Apply now for immediate consideration

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