Customer Contact Centre Advisor

Customer Contact Centre Advisor Logistics & DistributionLocation: Wolverhampton
Pay Rate: £14.21 per hour
Hours: 37.5 hours per week
Start Date: Immediate
Working Pattern: 5 days out of 7, including weekends

Shift Hours: Between 06:00 and 22:00

Pertemps are currently recruiting for Customer Contact Centre Advisors to join a busy logistics and distribution business based in Wolverhampton.

This is an excellent opportunity for someone with strong customer service skills, a good telephone manner and confidence using IT systems.

The RoleAs a Customer Contact Centre Advisor, you will be responsible for handling customer enquiries and providing a professional and efficient service. You will communicate with customers by telephone and use computer systems to accurately record and update information.

Key Requirements
Previous customer service experience

Excellent telephone manner and communication skills

Good IT skills and confidence using computer systems

Ability to remain calm and professional when dealing with customers

Good attention to detail and accurate data entry

Ability to work effectively in a busy environment

Flexible approach to working hours and business requirements

Must be available to work any 5 days out of 7

Weekend working will be required

Flexibility to work early, middle and late shifts

Working HoursThe operation runs from 06:00 to 22:00, so shift work will be required. You will work 37.5 hours per week, across 5 days out of 7.

Due to the nature of the business, flexibility is important, as there may occasionally be a requirement to accommodate last-minute changes to meet business needs.

Pay & Benefits£14.21 per hour
37.5 hours per week
Immediate start available

If you have excellent customer service skills, a professional telephone manner and good IT skills, apply now for immediate consideration

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