Customer Contact Centre Advisor

Based in Oxley, this full-time Customer Contact Centre Advisor role with Pertemps Wolverhampton Temps pays £14.21 hourly across a 37.5-hour week. Working five days from seven, including weekends, shifts fall between 06:00 and 22:00. The successful candidate handles enquiries by telephone, delivering professional service while using computer systems to record and update details accurately. Strong communication, a confident telephone manner and solid IT abilities are essential. Immediate starts are available. Suited to someone who thrives on helping people and can manage varying shift times within a logistics and distribution setting.

Customer Contact Centre Advisor Logistics & Distribution Location: Wolverhampton Pay Rate: £14.21 per hour Hours: 37.5 hours per week Start Date: Immediate Working Pattern: 5 days out of 7, including weekends Shift Hours: Between 06:00 and 22:00

Pertemps are currently recruiting for Customer Contact Centre Advisors to join a busy logistics and distribution business based in Wolverhampton. This is an excellent opportunity for someone with strong customer service skills, a good telephone manner and confidence using IT systems.

The RoleAs a Customer Contact Centre Advisor, you will be responsible for handling customer enquiries and providing a professional and efficient service. You will communicate with customers by telephone and use computer systems to accurately record and update information.

Key Requirements

• Previous customer service experience
• Excellent telephone manner and communication skills
• Good IT skills and confidence using computer systems
• Ability to remain calm and professional when dealing with customers
• Good attention to detail and accurate data entry
• Ability to work effectively in a busy environment
• Flexible approach to working hours and business requirements
• Must be available to work any 5 days out of 7 Weekend working will be required Flexibility to work early, middle and late shifts
• Working HoursThe operation runs from 06:00 to 22:00, so shift work will be required. You will work 37.5 hours per week, across 5 days out of 7. Due to the nature of the business, flexibility is important, as there may occasionally be a requirement to accommodate last-minute changes to meet business needs.

Pay & Benefits

• £14.21 per hour
• 37.5 hours per week
• Immediate start available

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