Must be comfortable working independently, including working alone in the office on occasions
Based in Sheldon, Birmingham
36.5 hours (excluding lunch breaks), normally between 8.00am – 4.00pm Monday to Thursday, 8.00am – 3:00pm Friday.
Overview
To assist in the marketing of the schemes to members and new recruits.
To accurately maintain the CMS database and provide data on membership and claims
To answer any queries or complaints received.
Ensuring files are accepted and transmitted electronically.
To work as part of a team to provide a professional service to members.
Administration Support
To provide administration support to representatives and Council, when required.
To devise and maintain office systems to deal efficiently with the organisation and storage of paperwork, documents and computer-based information.
To make boardroom bookings and arrange caterers as and when required.
To assist administratively with photocopying, filing and scanning.
General Responsibilities
To answer calls into the office ensuring standards are met at all times.
To deal with and prioritise emails, incoming and outgoing post, complaints and messages.
To carry out research and problem solving when required.
To check accuracy of the Database
To work as part of a team to provide a professional service to members.
To carry out any other duties commensurate with the purpose and grading of the post, that may, from time to time, be determined.
Application Information
Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.
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Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer
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