Key Accounts Administrator - FTC 6 months

Job Title

Key Accounts Administrator

Role Overview

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?

Otis is growing and we are recruiting a Customer Care Champion working within our Service Delivery Team, based in Leicester.

The working days are Monday to Friday 8am - 4pm

Acting as the primary interface between our internal and external customers you will be based in Otisline but will have the flexibility and ability to upskill into other areas of the customer service centre.

On a typical day you will:

Build effective relationships with our key account clients and account team.

Update clients and web portals and ensure closure of work orders/tasks

Provide agreed customer bespoke reports through use of the Otis CRM system

Support Account managers and provide relevant information where requested with customer meetings

Provide extensive updates on any shutdown units and keep customer fully informed of progress.

What you will need to be successful

You are passionate about excellent customer service

You have excellent written and verbal communication skills

You are a team-player and are able to work under pressure to deliver business commitments

What’s In it For Me / Benefits

You will receive a fixed-term employment contract with the world market leader in a crisis-proof industry.

We offer you remuneration in accordance with local standards

We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.

Apply today to join us and build what’s next

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