Account Co-ordinator

Account Co-ordinator – Gi Group (Coventry)
Salary: £27,397 per annum plus bonus (OTE £29,670)
Contract: Full-time, permanent
Location: On-site, Coventry (multi-site)

We’re seeking a proactive, highly organised Account Co-ordinator to support the effective delivery of client account and workforce management solutions. In this role, you’ll coordinate day-to-day activity across sites, liaise with clients and candidates, maintain accurate records, and help ensure staffing requirements are met efficiently and professionally.

This is a fast-paced position that requires strong attention to detail, excellent communication skills, and the ability to prioritise tasks in a busy environment.

Key responsibilities

Act as a point of contact for client, candidate and internal account queries.

Co-ordinate bookings, schedules, staffing requirements and availability.

Work closely with recruitment and operations teams to fulfil client requirements.

Provide regular updates on coverage, attendance, progress and any potential risks.

Maintain accurate records across CRM, scheduling and reporting systems.

Support onboarding, compliance checks and completion of required documentation.

Identify opportunities to improve processes, service delivery and the client/candidate experience.

What we’re looking for

Experience in account co-ordination, administration, recruitment/staffing, customer service or similar.

Strong organisation and time management, with the ability to manage multiple priorities.

Confident communication skills (phone and written).

High attention to detail and accuracy with records and documentation.

Ability to work to deadlines in a fast-paced, target-driven environment.

Comfortable using MS Office, CRM, scheduling and admin systems.

Collaborative, proactive and solution-focused approach.

Commercial awareness and a strong focus on service delivery.

What we offer

Award-winning benefits package.

Structured training and ongoing professional development.

Supportive, values-led team environment with clear development and progression opportunities.

Additional information

We are an equal opportunities employer and welcome applications from all backgrounds.

Applicants must have the right to work in the UK.

If you’re proactive, organised and enjoy co-ordinating people, processes and client requirements, we’d love to hear from you - apply now

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