Transport Operations Manager

Operations Manager – Transport & Logistics

Location: Colnbrook
Salary: From £45,000 per annum, dependent on experience
Contract: Full Time, Permanent
Reporting to: Operations Director

We are recruiting an experienced Operations Manager to join a well-established transport and logistics operation in Colnbrook.

This is a hands-on leadership role within a busy 24/7 operation. You’ll be responsible for day-to-day performance, driver management, customer service and compliance, while helping to create a positive and professional working environment.

A key part of the role is driver engagement. We’re looking for someone who will be visible within the operation, build strong relationships with drivers and lead with a fair, consistent and approachable management style.

The Role

• Lead the day-to-day transport operation and maintain service levels
• Manage, support and develop drivers and operational team members
• Build strong relationships with drivers through regular face-to-face engagement
• Improve driver engagement, performance and retention
• Manage performance concerns, probation reviews and development plans
• Monitor schedules, orders and KPIs to identify and resolve issues
• Maintain strong customer relationships and handle escalated queries
• Improve operational efficiency, service and profitability
• Ensure compliance with GDP, ADR and CAA requirements
• Manage deviations, non-conformances and corrective actions
• Maintain high standards of health, safety and security

About You

• Previous management experience within transport, freight or logistics
• Strong knowledge of transport operations, vehicle compliance and driver management
• Proven experience managing and developing drivers and operational teams
• Confident handling difficult conversations and performance issues
• Strong customer service and communication skills
• Organised, commercially aware and comfortable working in a fast-paced environment
• Good analytical and problem-solving skills
• Confident using Microsoft Office
• Flexible, proactive and willing to take ownership

What's on Offer

• Salary from £45,000 per annum
• Company pension
• Health and wellbeing programme
• Free on-site parking
• Canteen
• Referral programme
• Permanent position with genuine responsibility and scope to make an impact

This is a great opportunity for an experienced Transport or Logistics Operations Manager looking for a hands-on leadership position where they can make a real difference to the team and operation.

Apply today for immediate consideration

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