Customs Operations Supervisor

Colnbrook Source: WhatJobs

£38,000 - £45,000 depending on…

Right Now Group are recruiting for a Customs Operations Supervisor to join an established transport and logistics business based in Colnbrook .

This is a hands‑on supervisory position with a strong focus on Road Freight Customs , overseeing a team of six and supporting the daily movement of inbound and outbound vehicles between the UK and Europe .

You will be responsible for coordinating workloads across the team, overseeing Customs and transport documentation, preparing full pre‑alert packages and ensuring driver paperwork is completed accurately and on time.

Previous Customs experience is advantageous but not essential . The business is particularly interested in candidates with strong supervisory, team‑leading or operational experience , with full training available on Customs procedures and company systems. Customs Operations supervisor

Key Responsibilities of a Customs Operations Supervisor

Supervise and support a team of six
Coordinate daily workloads and allocate tasks across the Customs operation
Oversee Road Freight Customs activity for inbound and outbound movements
Prepare and manage driver paperwork for vehicles travelling between the UK and Europe
Ensure all relevant Customs and transport documentation is complete and accurate
Oversee the preparation of full pre‑alert packages
Ensure documentation is completed within required deadlines
Coordinate with drivers, customers, suppliers and internal operational teams
Monitor inbound and outbound road freight movements
Prioritise workloads depending on daily operational requirements
Support the team with operational and documentation queries
Ensure Customs processes and company procedures are followed correctly
Support staff training and development
Identify and resolve operational issues as they arise
Maintain high standards of accuracy across the department
Ensure daily operations run smoothly and deadlines are consistently achieved

Skills & Experience Required for a Customs Operations Supervisor

Previous Supervisor, Team Leader or operational management experience
Strong people management and team leadership skills
Experience within Road Freight, Transport, Logistics or Customs would be highly advantageous
Previous Customs experience is beneficial but not essential
Knowledge of UK and European road freight movements would be advantageous
Confident managing workloads and setting daily priorities
Strong organisational and communication skills
Excellent attention to detail
Comfortable working with transport and Customs documentation
Confident communicating with drivers, customers, suppliers and internal teams
Able to work effectively within a busy, deadline‑driven operation
Confident using computer systems and learning new software
Strong operational problem‑solving skills
Willingness to learn and develop knowledge of Road Freight Customs procedures
Reliable, professional and comfortable taking ownership of the day‑to‑day operation

Salary & Benefits for a Customs Operations Supervisor

£38,000 - £45,000 depending on experience
Monday to Friday
09:00 - 18:00
Permanent, full‑time position
Based in Colnbrook
Supervising an established team of six
Strong focus on UK and European Road Freight Customs
Full training in Customs procedures and company systems
Opportunity to develop specialist Customs knowledge
Long‑term career development within an established transport and logistics operation