Customer Service Coordinator

My client are a housing developer who are looking for a Customer Service Coordinator to join them to be based their their head office in Hackney. As this is a 3 months contract position they are looking for someone with experience with defect management so you are able to hit the ground running

Day to day duties:

Taking calls from home owners
Providing excellent customer service and rectifying any issues
Booking operatives in to carry out repairs in new build properties
Managing the system
Logging defects & closing them off once completed
Working closely with a team of coordinators
Reporting in the customer service managerIf you would like to apply for this position please do so below or for more information please contact Zoe Georgiou at the Fawkes & Reece London office

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