Head of Rates Management

Head of Rates Management – London

Major Consultancy | £80k | 3 Days in Office

Overview

TML Recruitment is partnered with a nationally recognised property consultancy currently seeking a Heads of Rates Management professional to join its growing
team. This role suits a commercially astute Head of Rates Management to drive strategy, client delivery, and team leadership within its Business Rates division. This is a senior appointment offering visibility, autonomy, and the chance to shape the future of rates management services.

Key Responsibilities

Lead rates management operations across a diverse portfolio of occupier, investor, and landlord clients.

Develop and implement strategy to optimise rate payments, mitigate liabilities, and identify savings opportunities.

Manage client relationships at senior level, acting as the key commercial contact for major accounts.

Oversee team performance, mentoring and developing staff to deliver excellence in service.

Collaborate with rating and finance teams to ensure integrated solutions and seamless delivery.

Support business development through tendering, pitching, and presenting strategic insights to stakeholders.

Candidate Profile

Proven experience in business rates management or rate audit leadership.

Strong commercial mindset with the ability to interpret complex data and deliver actionable insights.

Excellent leadership and communication skills, with a track record of managing teams and client portfolios.

Ideally IRRV qualified or equivalent, with deep knowledge of rating legislation and billing authority processes.

Ambitious, proactive, and motivated by delivering measurable client outcomes.

Why Join?

This is a high‑impact role with scope to influence national strategy, lead a growing team, and deliver significant value to clients. With three days a week in the London office, you’ll be at the heart of collaboration while enjoying flexibility and autonomy

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