Key Account Manager

Field-based Key Account Manager opportunity covering Kent. Manage and grow established customer accounts, develop new business, earn performance-related bonuses, and enjoy a car or travel allowance, excellent benefits, and the flexibility to manage your own territory and diary.
Key Account Manager
Location: Ramsgate
Job Type: Full-Time, Permanent
Salary: £30,000 – £35,000 + Bonus + Car/Travel Allowance
Morgan Jones is recruiting on behalf of a successful and growing independent drinks wholesaler supplying a wide range of customers across the licensed trade.
They are looking to appoint an experienced Key Account Manager to join their established sales team and take responsibility for developing and maintaining strong relationships with key customers.
This is a hands-on role within a fast-paced business, combining account management, sales, customer relationships and operational involvement. The successful candidate will spend time both on-site and out in the field, working closely with customers and gaining a thorough understanding of how the wider business operates.
Previous drinks, beverage, food, FMCG or licensed trade experience would be advantageous, but our client is now open to candidates from a wider range of sectors. The key requirement is strong experience in account management, customer relationship development and the ability to identify and deliver opportunities for growth.
Key Responsibilities

• Manage and develop a portfolio of key customer accounts
• Build strong, long-term relationships with customers
• Identify opportunities to grow existing accounts and increase sales
• Understand customer requirements and provide a high level of service
• Conduct regular customer visits and spend time out in the field
• Identify and develop new business opportunities
• Monitor sales performance, customer activity and account development
• Support pricing, promotions and commercial initiatives
• Liaise with warehouse, transport and administration teams to ensure customers receive an excellent service
• Resolve customer queries and issues quickly and effectively
• Maintain accurate customer records and account information
• Work collaboratively across the business to ensure smooth order and delivery processes

A Hands-On Role
This isn't a traditional desk-based Key Account Manager position.
As part of your induction, you'll spend time working across different areas of the business to understand how everything operates. The role can be fast-paced and physically hands-on, so we're looking for someone who is happy to get involved and understand the wider operation rather than focusing solely on the sales function.
About You
To be successful, you will ideally have:

• Previous experience in Key Account Management, Account Management, Sales or a similar customer-focused commercial role
• Proven experience managing and developing customer accounts
• Strong commercial awareness and a track record of growing customer relationships
• Excellent communication and relationship-building skills
• Experience within the drinks, beverage, food, FMCG, licensed trade or another relevant customer-focused sector would be advantageous, but is not essential
• A proactive and hands-on approach to your work
• The ability to work comfortably across both commercial and operational environments
• Strong organisation and attention to detail
• The ability to work at pace and adapt to changing priorities
• A genuine team-player mentality and willingness to get involved across the wider business
• A full UK driving licence

We're open to candidates from a variety of backgrounds. You don't need to have worked in the drinks industry to be considered — we're particularly interested in people who can demonstrate strong account management skills, commercial awareness, excellent customer relationships and a genuine desire to develop business.
Why Join?
Join an established and successful independent drinks business
Competitive salary plus performance-related bonus
Car or travel allowance
Work with a knowledgeable and experienced sales team
Manage and develop your own portfolio and territory
Genuine opportunity to make an impact on sales and customer relationships
Varied role combining account management, sales and hands-on business exposure
Supportive team environment
Long-term career development and progression
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