Asda is seeking a Service Operations Manager to lead 24/7 IT operations from the IT Command Centre in Leeds. The role covers incident management, monitoring, supplier oversight and change management, including overnight shifts and peak trading events.
You will ensure rapid detection, triage and resolution of incidents, maintain service health, and collaborate with suppliers to meet SLAs. Strong ITIL 4 proficiency and executive communication are essential.
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West Midlands
We're looking for a 2nd Line Service Engineer to join a brand new, high performing 24/7 support team.
Solihull, West Midlands
2nd Line Service Engineer - IT (24/7 Shift) Solihull, West Midlands £30,000 - £32,000 + 20% Shift Allowance (£38,400 OTE) Permanent | 4 on / 4 off…
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