Tenant Insight & Service Improvement Lead

Oldbury Source: WhatJobs
£60,000–£80,000

Sandwell Metropolitan Borough Council is seeking a Tenancy Insight Manager to lead the Housing Management team. You will shape customer insight, performance and compliance to influence decisions and improve tenant outcomes.

You will guide a specialist team, translate insights into service improvements and drive housing strategies, consultation responses and policy development. The role is hybrid with both office-based and remote work.

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Full job description from WhatJobs. Apply for this role →

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