Commercial Strategy Manager

Drive commercial growth, strategic partnerships and innovation across one of London's most iconic transport networks

We're looking for an experienced Commercial Strategy Manager to join our Commercial & Strategy Team and play a pivotal role in delivering KeolisAmey Docklands' commercial agenda. This is a unique opportunity to shape and deliver commercial strategies, maximise revenue opportunities and manage a portfolio of high-value operational and technology contracts that support the Docklands Light Railway (DLR) network.

Working closely with senior stakeholders, Transport for London (TfL), suppliers and external partners, you'll lead commercial initiatives from concept through to delivery, ensuring strong governance, effective contract management and sustainable revenue growth. Whether you're developing commercial business cases, negotiating supplier agreements, managing major procurement activities or identifying innovative opportunities to unlock value from KAD's assets, you'll have a direct impact on business performance and customer outcomes. This is an exciting opportunity for a commercially driven professional who combines strategic thinking, strong contract management expertise and excellent stakeholder engagement skills with the ability to deliver tangible results in a fast-paced and complex environment.

What You'll Do

• Lead the management of key operational and technology contracts, ensuring suppliers deliver against contractual obligations, KPIs and service levels.
• Manage the full contract lifecycle, including procurement, mobilisation, governance, contract variations, renewals and performance management.
• Lead commercial negotiations, dispute resolution and supplier relationship management activities.
• Develop and maintain robust governance frameworks, risk registers and contract management plans.
• Identify, develop and implement non-fare revenue opportunities, including advertising, retail, partnerships and asset utilisation initiatives.
• Build commercial business cases and financial models to evaluate opportunities and support investment decisions.
• Support the development and delivery of short, medium and long-term commercial strategies aligned with business objectives.
• Manage a portfolio of commercial, contract and transformation projects, ensuring successful delivery against agreed outcomes.
• Influence and collaborate with senior stakeholders, suppliers, TfL and external partners to achieve commercial and strategic objectives.
• Produce board-level reports, recommendations and commercial performance updates to support decision-making.

What You'll Need

• Significant experience in contract management, commercial management, commercial strategy or commercial consulting roles.
• Demonstrable experience managing large NEC contracts and strategic supplier relationships.
• Proven experience leading contract negotiations, contract variations, renewals and procurement activities.
• Strong understanding of contract governance, supplier performance management and commercial risk management.
• Experience supporting or managing multi-million-pound contracts and supplier portfolios.
• Proven track record of developing and delivering commercial business cases, strategies and revenue growth initiatives.
• Strong commercial acumen, including financial analysis and cost modelling.
• Experience managing multiple complex projects and programmes simultaneously.
• Experience developing and managing procurement and tender processes.
• Strong stakeholder management and influencing skills, including engagement with senior leaders.
• Experience using market intelligence to identify trends, opportunities and risks.
• Excellent analytical, problem-solving and communication skills.
• Experience working within transport, infrastructure, engineering or construction sectors.
• Working knowledge of public sector procurement and the Procurement Act 2023.
• Experience leading commercialisation or revenue generation programmes.
• Experience supporting business transformation initiatives.
• Experience working with TfL or similar public authorities.
• Knowledge of IAM and/or ISO 55000 asset management principles.
• Project Management qualification such as PRINCE2, APM or P3M.
• Experience managing projects within rail, construction or engineering environments.

What We Offer

As part of the Transport for London family, we offer:

• Free travel on the TfL network for you and a nominated partner/family member.
• 75% discount on National Rail Season Tickets.
• Defined Contribution Pension Scheme with up to 10% employer contribution.
• Interest-free season ticket loan.
• Salary Sacrifice EV Car Leasing and Cycle to Work schemes.
• Doctor Care Anywhere healthcare access.
• Perkbox discounts and rewards.

Closing Date: 25th October 2026

At KeolisAmey Docklands, we are committed to creating a diverse and inclusive workplace where everyone feels valued, respected and able to be their authentic self. We welcome applications from all backgrounds and experiences and encourage candidates to apply even if they don't meet every requirement listed.

Please note:

If you are successful and offered the role, you will be required to undergo a Baseline Personnel Security Standard (BPSS) which must be deemed satisfactory by the company. This will include a Disclosure and Barring Service (DBS) check, verification of your home address, employment reference checks covering the last three years and your right to work in the UK.

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