(Senior) Product Designer

Summary

The full-time (Senior) Product Designer role (Monday to Thursday) involves undertaking critical user research and design activities to deliver compelling, intuitive products and experiences at digiLab.

Working closely and cross-functionally with internal teams, the role spans user research, information architecture, product discovery and prototyping, interaction and UI design, product documentation and design systems.

As digiLab scales beyond its core product offering, this role will help us understand user needs, bring clarity and structure to complex problems, and explore and validate new products and functionality. Working closely with our Design Lead, you will help strengthen the consistency and rigour of our design practice while continuing to contribute directly to high-quality UI design.

The role

As the (Senior) Product Designer at digiLab, you will be responsible for:

• Working closely with our Design Lead and Product Management to understand user and business needs and translate them into effective design solutions.
• Conducting user research and usability testing, synthesising findings and using evidence to inform and validate product and design decisions.
• Developing information architectures, user flows and content structures that make complex products, functionality and documentation clear and intuitive.
• Helping shape new product offerings and functionality through discovery, rapid prototyping and validation, from early concepts through to detailed design.
• Creating wireframes, prototypes and high-fidelity designs, contributing directly to interaction and UI design.
• Collaborating with Product, Engineering and other teams to ensure designs are feasible, coherent and translate effectively into production.
• Contributing to our design system and shared design practices, helping establish greater consistency and rigour as digiLab grows, while adopting AI tools where appropriate to accelerate your work.

Duties may evolve, and you may be asked to take on other reasonable responsibilities within your competence to support our growth.

Required Skills & Experience

• Industry experience in product design, UX design or a similar role, working on web-based products and services (not websites).
• Strong user research skills, with experience selecting appropriate methods, conducting research and usability testing, and translating findings into product and design decisions.
• Strong information architecture and interaction design skills, with experience making complex products, content and user journeys clear and intuitive.
• Experience working across the product design lifecycle, from ambiguous early-stage problems and discovery through prototyping, validation, detailed design and implementation.
• Strong UI design skills and proficiency with Figma, with the ability to produce polished interfaces as well as wireframes and prototypes.
• Experience working with design systems and reusable patterns, with a strong appreciation for consistency across products and experiences.
• Strong critical thinking, communication and collaboration skills, with the ability to articulate design rationale and work effectively with product managers, designers and software engineers.

Nice to Have

• Experience with technical or product documentation, content design, taxonomy or complex information structures.
• Experience designing technical, scientific, data-intensive products or data visualisations.
• Experience using product analytics and quantitative measures alongside qualitative UX research.
• Familiarity with HTML, CSS and modern front-end technologies such as React or TypeScript.
• Experience with accessibility, inclusive design or motion design.

Location

This role is on-site at either our Exeter or Bristol office.

As an ambitious, rapidly-growing start-up, we’re looking for proactive, adaptable people who thrive in a fast-paced environment. Our standard working hours are 9.00–5.30pm, Monday to Thursday, though some flexibility outside these hours may be required to meet business needs.

Our Culture and Values

At digiLab, we’re building something we truly believe in, and we’re looking for like-minded people.

We foster a culture of innovation, trust, and collaboration. Our values include:

• Creativity & Agility: Encouraging innovation and flexibility in goal achievement.
• Trust & Responsibility: Supporting each other in taking calculated risks for bold innovation.
• Open & Honest Collaboration: Ensuring transparent communication and alignment.
• High-Performance Standards: Continuously challenging ourselves to excel in delivery.
• Value-Driven Work: Regularly assessing our contributions toward company goals.

Benefits

We value enthusiasm and loyalty, and we’re committed to offering a great work-life balance. Along with the exciting challenges this role provides, we offer a range of benefits including:

• Competitive Salary
• Personal & professional development
• BUPA private health care (via salary sacrifice)
• Company Cashplan
• Cycle to work scheme
• Referral Program
• Regular social events such as pizza nights, kayaking, bouldering and bake offs

Equal Opportunities

digiLab is an equal opportunity employer. We welcome applications from candidates of all backgrounds and are committed to ensuring our recruitment processes are fair, inclusive, and legally compliant. We take equality, dignity, and non-discrimination seriously.

Final Note

We aim to respond to every applicant, but due to high application volumes, we may not be able to respond individually. Thank you for your interest in joining the digiLab team. The information you provide will be stored and used in line with our Privacy Notice.

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