Marketing Manager - maternity cover

Marketing Manager – maternity cover (9 months)

Caerphilly (Full time, hybrid with 3 days in the office)

Reporting to: Senior Marketing Manager

Are you a commercially-minded marketer who thrives on turning insight into action and strategy into results?

At phs Group, the UK's leading hygiene services provider, we're looking for a Marketing Manager to help drive growth across our Hygiene Division. You'll play a pivotal role in strengthening our market leadership, increasing customer retention, and generating new business opportunities through impactful, data-driven marketing.

This is an exciting opportunity to shape and deliver integrated marketing campaigns, work closely with cross-functional teams, and make a measurable contribution to commercial performance in a market-leading business.

Your role as Marketing Manager at phs Group will involve:

• Develop and deliver integrated marketing plans aligned to business growth objectives and commercial priorities.
• Lead multi-channel marketing campaigns in partnership with Digital, Content, PR, Events and Design teams.
• Create compelling propositions, messaging and customer-focused communications that drive engagement and value.
• Deliver customer retention and loyalty programmes that strengthen relationships and reduce cancellations.
• Support lead generation, customer acquisition and sales pipeline growth through targeted demand generation activity.
• Use market, customer and campaign insights to identify opportunities and optimise performance.
• Monitor and report on marketing effectiveness, measuring contribution to lead generation, retention and revenue targets.
• Build strong relationships with key stakeholders across Sales, Product, Pricing, Customer Experience, Operations and Digital teams.
• Collaborate with wider Group Marketing colleagues to ensure brand consistency and sharing of best practice.

The ideal candidate for a Marketing Manager at phs Group:

• 5-10 years' marketing experience, ideally within a B2B environment.
• Experience developing and delivering successful integrated marketing campaigns.
• Strong commercial awareness and a results-driven mindset.
• Excellent written and verbal communication skills, with exceptional attention to detail.
• The ability to create compelling customer propositions, messaging and storytelling.
• Strong stakeholder management and cross-functional relationship-building skills.
• Experience analysing campaign and customer data to drive decision making and performance improvement.
• Excellent organisational skills with the ability to manage multiple priorities effectively.
• Degree-level education (or equivalent); CIM qualification desirable.
• Experience using Salesforce and Account Engagement (Pardot) would be advantageous.

In return for your commitment and expertise, in addition to the salary you will benefit from:

• 23 days annual leave plus Bank Holidays (31 days in total)
• Holiday buy & sell scheme
• Amazing savings with phs Perks, providing discounts on major retailers and supermarkets
• Virtual GP for you and your household
• Full training and support
• We offer accredited ILM training through external and in-house training
• Great working hours Monday to Friday 9am – 5pm, no weekend or evening working
• Pension scheme and free Life Assurance
• Free Parking on site that will save you a fortune
• An opportunity to do a role you love in a market-leading company

About phs:

phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 120,000 customers across 300,000 locations incorporating numerous businesses during its 63 years of business. Our businesses include: Washrooms, Healthcare, Floorcare, phsDirect, Direct 365, phsGreenleaf, Teacrate, Besafe, Wastekit and Compliance.

At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.

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