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Administer medicines in accordance with Trust policy. Promote a clean environment and the prevention of hospital acquired infection Respond positively and act promptly to resolve problems/issues for patients/carers, utilising complaints procedures and PALs where appropriate. Identify record and report all incidents/complaints involving staff, patients and visitors in accordance with UHBW NHS Foundation Trust policies and assist in any investigations as required. Assist with the smooth running of the clinical area by carrying out other duties such as unpacking stores, tidying and cleaning up equipment. Ensure that the nursing/HCPC practice of the area comply with the Trusts nursing/HCPC policies and procedures. Demonstrate politeness, courtesy and sensitivity in providing compassionate care for patients, visitors/relatives and colleagues. Contribute towards sharing good practice within the ward/department and Trust wide. Promote a positive image of University Hospitals Bristol and Weston NHS Foundation Trust at all times. Work cohesively with all members of the ward team and promote effective liaison with all members of the multi-disciplinary team in ensuring that the very best services to patients are provided at all times. Communicate effectively within the team, participate in motivating and supporting team members and maintain confidentiality with patients and

University Hospitals Bristol and Weston NHS Foundation Trust

University Hospitals Bristol and Weston NHS Foundation Trust

University Hospitals Bristol and Weston NHS Foundation Trust

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