Incident & Problem Analyst — Hybrid (ITIL-Driven)

Eastbourne Source: WhatJobs
£52,000–£68,000

Hargreaves Lansdown in Bristol is seeking an Incident & Problem Analyst to coordinate end-to-end incident management, drive problem resolution, and improve service resilience across enterprise IT estates.

You will operate within Service Assurance, translating incidents into root cause insights and permanent fixes, while collaborating with engineering, operations, and third-party teams. The role requires ITIL-aligned practices and strong stakeholder communication.

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Full job description from WhatJobs. Apply for this role →

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