Schneider Electric is seeking a Team Leader for Customer Contact Operations in the UK to lead a frontline team of about 15, including two Senior Specialists. You will manage phone, email, chat, and digital channels, ensuring a consistent, high-quality customer experience across the business.
You’ll own day-to-day performance, drive service levels, and coach the team to improve productivity and engagement while navigating change and cross-functional collaboration.
#J-18808-Ljbffr
Full job description from WhatJobs. Apply for this role →
Telford
Are you an experienced customer service leader who knows how to get the best from people while delivering an excellent customer experience?
Warrington
Are you an experienced customer service leader who knows how to get the best from people while delivering an excellent customer experience?
Telford
Are you an experienced customer service leader who knows how to get the best from people while delivering an excellent customer experience? We're…
Warrington
Are you an experienced customer service leader who knows how to get the best from people while delivering an excellent customer experience? We're…
Reading
Are you passionate about transforming customer experiences across every contact channel? As our Contact Channel CX Lead, you’ll be at the heart of…
West Midlands
We’re looking for an experienced Contact Centre Team Leader to help launch our new Birmingham contact centre at Brindley Place.
Explore: Specialist jobs in Warrington
Worked with Verifera as a candidate or employer? Your honest review helps the next person trust verified hiring.