Cluster Property Manager NEW Posted yesterday Bembridge Competitive

Join our team at Bembridge Coast, part of the Warner Hotels Group. This 258-bedroom hotel with a theatre, spa, and leisure facilities offers stunning views of the Solent on the Isle of Wight.

Drivehigh standardsand strategic asset management across a portfolio of hotels as our Cluster Property Manager.

At Warner Hotels, you can discover your glow, as we believe people thrive when their unique strengths and personality are nurtured. Here,you’refree to be yourself, make an impact, and thrive in a tight-knit team that createstruly uniqueguest experiences.

At Warner Hotels,we’remore than just a place to stay,we’rea place where guests come to make memories, discover new experiences, and feeltruly caredfor.

As Cluster Property Manager,you’llplay a crucial role in bringing that magic to life.

Role Purpose:

The Cluster Property Managerleads facilities management and property standards across a group of hotels, ensuring assets are safe,compliantand maintained to brand expectations. The role provides regional oversight of maintenance,groundsand statutory compliance activity, supporting Property Managers and site teams to deliver consistent standards. This role requires strong leadership skills, attention to detail, and a proactive approach to problem-solving, working closely with hotel leadership teams and The Hub, the role drives effective planning, costcontroland long-term asset protection. A key focus is health and safety, statutorycomplianceand sustainability performance across the estate. The role supports guest satisfaction, operational resilience and long-term business performance through strong governance and proactive asset management.

Responsibilities:

• Facilities management & standards:Lead facilities management across the cluster, ensuring properties are safe,compliantand maintained to brand standards. Deliver andmonitorplanned preventative maintenance programmes using agreed systems. Complete regular site visits,auditsand action plans to drive consistency,presentationand guest experience.
• Grounds and external presentation:Support grounds teams to deliver brand and seasonal standards across all sites. Ensure structured landscaping plans, façade condition and external presentation support guest expectations and asset protection.
• Team Leadership:Recruit, lead and develop Property Managers, maintenance and grounds teams and contractors across the cluster. Build capability through training,coachingand support. Complete development plans,performancereviewsand regular one-to-one meetings for Property Managers in line with company policies.
• Budget Management:Accountable for facilities maintenance, utilities, contractmaintenanceand capital budgets across the cluster. Forecast in-year and future budgets to support business strategy. Lead utility performance, driving green team activity, energyreductionand performance reporting.
• Supplier Management:Establishand maintain effective relationships with external suppliers and contractors, ensuring quality delivery and contractual compliance. Lead contractor performance reviews and support tender processes where changes arerequired. Drive innovation through industry best practice and effective use of property and centralised systems.
• Safety and Compliance:Ensure all hotelscomply withlocal, brand and legal requirements, including health and safety, foodsafetyand statutory compliance. Maintain safe and secure environments for guests and teams. Take accountability for audits, actionplanningand compliance follow-up across the cluster.
• Sustainability and Utility Initiatives:Implement sustainable practices across the estate to reduce environmental impact. Deliver utility efficiency targets through coaching,engagementand practical initiatives, supporting wider Net Zero ambitions.
• Reporting and Documentation:Maintainaccuraterecords of maintenance activity,inspectionsand compliance across the cluster. Produce regular reports for Head of Property and senior leadership. Complete capital requests, supporting documentation and monthly audits of capital spend in line with governance requirements.

Behaviours,Skills& Experience

• Strong knowledge of facilities management, maintenance and compliance within a hotel or multi-site environment.
• Proficient in facilities management software and Microsoft Office Suite.
• Detailed understanding of health and safety, statutorycomplianceand planned maintenance regimes.
• Good knowledge of utility management,sustainabilityand energy efficiency practices.
• Experience managing multi-site maintenance budgets and capital investment programmes.
• Strong leadership skills with the ability to influence and support teams across multiple locations.
• Relevant technical, facilities or health and safety qualifications or equivalent experience.

Ready to discover your glow?

Be part of something more than a hotel — where your personality shines and your ideas matter.

Inclusion Statement

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you mayrequire, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If yourequireanyassistanceor reasonable adjustments while applying, please don't hesitate to reach out to us at:

Please note:UnsolicitedCV’sfrom agencies will not be considered

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