Shift Manager: Lead Team to Outstanding Customer Service

Greggs plc in the United Kingdom is seeking a Shift Manager to lead the shop when the Manager isn’t present. You’ll motivate the team, ensure excellent customer service, and help run the shop across in-store, delivery, Click + Collect and drive-thru channels.

Typical shifts involve inspiring the team, serving customers quickly and politely, preparing products like sandwiches, keeping displays stocked, and maintaining a clean, welcoming environment.

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