SystmOne Clinical Systems Lead for Patient Care

Are you ready to lead digital innovation that directly supports our outstanding patient care?

As our Clinical Systems Manager , you’ll play a pivotal role in ensuring our clinical teams are supported by reliable, effective and future‑focused digital systems. If you’re passionate about clinical technology, enjoy working across teams, and want your expertise to make a real difference in a hospice environment, we’d love to hear from you.

Location: St Peter & St James Hospice, BN8 4ED
Salary: £37,463 - £41,635 per annum
Contract Type: Permanent, full-time
Working Hours: 37.5 hours per week
Closing Date: We will be shortlisting and interviewing as applications are received, so early applications are strongly encouraged.

What you’ll be doing

You’ll be responsible for managing our clinical information systems and leading the effective implementation of digital solutions that support patient care across the organisation.

Your role will be central to how we use data, electronic patient records and digital platforms to improve quality, safety and efficiency.

Clinical Systems & System Administration

• Manage and support the electronic patient record system (SystmOne) and associated clinical systems.
• Maintain system administration, including user access, permissions and data integrity.
• Work closely with the Caldicott Guardian to ensure appropriate access to clinical information.
• Support investigation of clinical systems incidents and contribute to audit activity.

SystmOne Improvement & Projects

• Lead and deliver the SystmOne Improvement Project from initiation through to completion.
• Assess current and future system needs and translate clinical requirements into practical solutions.
• Chair system development meetings and engage stakeholders across services.
• Provide clear progress reporting, risk management and project documentation.

Training & Change

• Develop and oversee SystmOne induction training and ongoing system training.
• Produce training materials and support effective adoption of system changes.
• Manage organisational change required to embed new functionality and ways of working.

Digital Solutions, Data & Governance

• Champion innovative digital solutions that enhance patient care, safety and user experience.
• Support development of clinical dashboards and reporting for governance and service improvement.
• Advise on digital readiness for initiatives such as electronic prescribing.
• Support information governance and data quality across the organisation.

What we’re looking for

• Degree-level education or equivalent relevant experience.
• Strong working knowledge of SystmOne, ideally within a clinical setting.
• Experience managing electronic patient records and clinical information systems.
• Confident project management skills with experience delivering system or service improvements.
• Strong data analysis, reporting and problem‑solving skills.
• Excellent communication skills with the ability to work effectively across clinical and non‑clinical teams.
• A proactive, organised and solutions‑focused approach.
• A personal commitment to the values, aims and ethos of hospice care.

A project management qualification would be advantageous.

• A role with real purpose, directly supporting high‑quality patient care.
• The opportunity to shape digital systems that impact clinical services every day.
• Professional autonomy with the chance to influence and improve how we work.
• A workplace that values compassion, collaboration and empowerment.

If you’re motivated to use digital systems to improve patient care and want to work in a supportive, purpose‑led organisation, we’d love to hear from you.

We will be shortlisting and interviewing as applications are received, so early applications are encouraged.

You can find the full job description and person specification at the bottom of the vacancy page on our website.

For an informal conversation about the role, please contact Andrew Gallini, Care Director by emailing .

The Organisation

St Peter & St James Hospice is a leading provider of specialist palliative and end of life care for our Mid-Sussex community. People affected by life-limiting illness are central to everything we do and it is our mission to ensure they receive the best possible care, in the right place, at the right time. Our services are free of charge and can be accessed at home, in a care setting, or at the Hospice in North Chailey.

We achieve our goals through the organisation’s talented people, by attracting, retaining and developing a highly skilled, diverse and engaged workforce. Over 150 employees and 400 volunteers work in a variety of roles across our Clinical Services, Retail and Support Functions.

If you're looking to put your skills to use in an organisation that makes a difference for its local community and values Compassion, Integrity, Accountability, Excellence and Inclusivity then click 'Apply Now'!

The Benefits

27 days holiday

Enhanced maternity/adoption pay

Monthly occupational health clinics

20% discount in our charity shops

Our people

• Vrishali Pawar
• People Services Assistant

"If you have the appetite to develop your skills, you are encouraged and empowered to learn and grow within the organisation."

• Jon Anderson
• Community Clinical Nurse Specialist

"Being a part of someone’s end of life care and supporting their loved ones through their grieving process is a real privilege."

"Every pound raised for our hospice brings comfort and dignity to those facing life's most challenging moments, making every effort deeply meaningful."

• Data & Admin Team Officer

"Helping to change people's perception of specialist palliative and end of life care by sharing how we support patients and their loved ones is a privilege."

• Gavin Carby & James Dickens
• Facilities Manager & Maintenance Technician

"We love that we get discounts in our shops and can benefit from the Blue Light Card like NHS workers do."

• Retail Manager

"It's great to know that each day is an opportunity to make a difference for our local community."

Our people are our strength. We value diversity and inclusion so encourage applications from everyone, regardless of race, national origin, sex, gender identity and/or expression, sexual orientation, religion, disability or age.

Please ensure you have your own means of transport as the hospice is not accessible by bus and is located on a main road without public footpath. Our precise location can be found here:

If you have any questions about this vacancy or require any reasonable adjustments throughout the recruitment process, please contact us on .

Please note we may shortlist and interview candidates as applications are received. Offers of employment are subject to satisfactory results from pre-employment checks (right to work, references, Occupational Health, and DBS if applicable).

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