National Account Controller

An exciting opportunity has arisen for an experienced commercial leader to join a leading FMCG business and take ownership of one of its most significant retail partnerships.

This role is responsible for driving commercial performance, delivering sustainable growth, and strengthening long-term customer relationships across a diverse own-label product portfolio. You will lead a high-performing sales team, influence cross-functional business strategy, and play a pivotal role in shaping future category and customer development plans.

If you thrive in a fast-paced environment, enjoy leading teams, and have a proven track record of building successful retailer partnerships this could be the role for you.

Key Responsibilities:

• You will have full P&L responsibility for a major strategic customer account and will be accountable for delivering revenue, volume and profitability targets across multiple product categories.
• Lead, coach and develop a team of Commercial Manager and Senior Commercial Managers
• Own the commercial strategy and performance of a major retail customer partnership.
• Develop and deliver annual and long-term Joint Business Plans aligned to customer and business objectives.
• Champion customer needs internally and influence plans across commercial, marketing, innovation and supply chain functions.
• Drive customer-specific category growth initiatives and new product development programmes.
• Manage forecasting accuracy, financial governance, risks and opportunities.
• Strong track record of managing strategic grocery retail partnerships.
• Experience working with own-label products and understanding retailer and consumer needs.
• Proven leadership experience with responsibility for coaching and developing teams.
• Excellent commercial, negotiation and influencing skills.
• Strong financial and P&L management capability.
• Highly analytical with excellent project management and presentation skills.
• Ability to balance strategic thinking with hands-on execution.
• Resilient, results-driven and highly motivated.

Benefits & details:

• Office based – West London
• Wider package including Car Allowance, Bonus, Private Healthcare
• Strong commitment to training and development

If you are a commercially driven leader who enjoys building long-term customer relationships, developing high-performing teams and delivering sustainable growth, we would love to speak with you.

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