Sales Operations Manager

Pure Data Centres is seeking an experienced and highly organised Sales Operations Manager to support and optimise the effectiveness of our growing global sales function.

This is a pivotal role, responsible for developing and managing the systems, processes and reporting that underpin our commercial operations. Working closely with the senior sales leadership team and multiple departments across the business, the successful candidate will bring structure, visibility and consistency to our sales pipeline, account planning, stakeholder mapping and CRM management.

The role will take ownership of the CRM platform, including its implementation, ongoing development and adoption across the sales team, ensuring accurate, accessible and actionable commercial data. The Sales Operations Manager will also oversee the maintenance of the land book, support strategic account planning and provide high-quality presentations, reporting and financial analysis to support key business decisions.

This position requires an individual who is commercially astute, exceptionally organised and confident communicating with stakeholders at all levels of the organisation.

Knowledge and Skills:

• Proven experience in a Sales Operations, Commercial Operations, Sales Enablement or similar role, ideally within data centres, technology, real estate, infrastructure or another complex B2B environment.
• Strong experience in CRM implementation, management and optimisation, with the ability to develop systems and processes that support a growing sales organisation.
• Demonstrable experience in pipeline management, sales forecasting, account planning and commercial reporting.
• Advanced Microsoft PowerPoint skills, with the ability to produce high-quality, professional presentations and PDF documentation for senior leadership and external stakeholders.
• Strong financial acumen, with the ability to understand commercial models, analyse pipeline performance and interpret financial information.
• Experience in stakeholder mapping and managing complex customer account structures.
• Excellent organisational and project management skills, with the ability to manage multiple priorities and deadlines in a fast-paced environment.
• Exceptional communication and interpersonal skills, with the confidence to engage and collaborate across multiple departments and seniority levels.
• Strong analytical skills and exceptional attention to detail, with the ability to translate complex information into clear, actionable insights.
• Advanced Microsoft Office skills, particularly Excel, PowerPoint and reporting tools.

Personal Attributes:

• Highly Organised: Exceptional planning and organisational skills, with the ability to manage multiple workstreams, maintain accurate information and ensure deadlines are consistently achieved.
• Commercially Minded: A strong understanding of commercial operations, financial performance and the importance of supporting revenue generation and strategic growth.
• Proactive & Solutions Focused: An individual who takes ownership, anticipates business requirements and actively looks for ways to improve processes and performance.
• Excellent Communicator: Confident and articulate, with the ability to build relationships, influence stakeholders and communicate effectively across multiple functions.
• Analytical & Detail Oriented: Able to interpret data, identify trends and provide meaningful insights to support commercial decision-making.
• Collaborative: A natural team player who can work effectively across departments, building strong relationships and encouraging consistency in how the business operates.
• Adaptable: Comfortable working in a fast-growing, evolving international business where priorities can change and new processes and systems are continually developed.

The Opportunity:

• This is an opportunity to play a central role in the continued growth of Pure Data Centres, helping to shape and develop the operational framework behind our global sales function.
• The Sales Operations Manager will have significant exposure to senior leadership and cross-functional teams, with the opportunity to influence how Pure manages its commercial pipeline, customer relationships, sales intelligence and strategic growth opportunities.

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