Tenant Experience & Engagement Lead

Upton Source: WhatJobs
£37,000–£45,000

Alpha Living is seeking a Customer Experience Manager at Alpha Hub, Wirral, to turn tenant feedback into improved services and outcomes. You will lead engagement, customer insight, complaints handling and safeguarding across the organisation.

Reporting to the Director of Operations, you will shape the tenant voice, develop forums and ensure accessible engagement. A CIH Level 4 in Housing and a DBS check are required, with mobility as needed.

#J-18808-Ljbffr

Full job description from WhatJobs. Apply for this role →

Back to all jobs

Help others hire with confidence

Reviews on Trustpilot

Worked with Verifera as a candidate or employer? Your honest review helps the next person trust verified hiring.