Senior UX Leader — Strategy, Service Design & Delivery

Parall is seeking an experienced Principal UX Designer to lead the Experience Design team across digital products and services in a senior, hands-on role. You will drive discovery, shape strategy, and guide multi-project roadmaps, while mentoring designers and raising practice standards.

You will connect digital and non-digital touchpoints, influence client roadmaps, and apply service design thinking to improve customer experiences and business outcomes.

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