Senior Class Underwriter - Transport Logistics Lead

Chaucer is a leading insurance group at Lloyd's, the world's specialist insurance market. We help protect industries around the world from the risks they face. Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups.

Headquartered in London, with international hubs in Copenhagen, Dubai, Miami, Dublin, Singapore, Sydney and Bermuda, to be closer to our clients across the world. To learn more about us please visit our website

Job summary

Work with Head of Marine:

In taking the lead for developing strategy, producing Business Plan and Underwriting the Transport Logistics (TL) account for Chaucer and to manage, mentor and develop the TL underwriting team.

To lead TL team strategy, client and broker distribution plan ensuring Chaucer attain global TL leadership position and 'go to' market of choice.

Ownership for all aspects of underwriting and management of the Transport Logistics (TL) class with specific responsibility for driving growth through geographically diverse distribution and product business mix.

Set, have ownership of and manage, alongside Head of Marine, Chaucer's strategy for TL business

• Develop long-term strategy for Chaucer's TL business across all business platforms and Chaucer hubs
• Produce and present Business Plans for agreement by Underwriting management
• Ensure the TL team underwrite in accordance with the Business Plans, Syndicate Guidelines & Compliance requirements
• Continuous Assessment and development of TL class Pricing Models.
• Ensure compliance with and maintenance of Syndicate Systems.
• Ensure compliance with Lloyd's regulations and Byelaws.
• Peer Review of risks as allocated under the Peer Review selection criteria and responsibility matrix as set out in the Underwriting Manual.
• Monitor & ensure the accuracy and upkeep of all written premium data on Charisma for all risks written within the area of responsibility.
• Maintain and develop relationships with Brokers to ensure good business flow of new and renewal business
• Maintain and develop relationships with Customers to aid business understanding, risk retention and target new business, including travel as may be required
• Maintain and develop market profile for Chaucer syndicate generally and TL class in particular
• Monitor results of the portfolio on an ongoing basis, including liaison with Claims Department. Report accordingly, as and when required
• Monitor TL Industry trends, including any loss trends
• Liaise with overseas offices to co-ordinate strategy and maintain good inter-office communication
• Monitor premium / pricing levels, aggregations and aggregation issues
• Ensure any Facultative Reinsurance is purchased in accordance with Chaucer guidelines and in conjunction with the Head of Marine
• Work with Head of Marine and Reinsurance Purchasing team on outwards Reinsurance programme, including meetings with Reinsurers and preparation of renewal submission(s)

Regulatory responsibilities

Manage the relationships with Customers, Agents and Service Providers:

• Advise, assist and service customers on insurance and risk matters to promote customers' satisfaction
• Foster positive relationships with customers and attain an understanding of their needs
• Ensure that customer complaints are promptly identified, recorded and referred as appropriate
• Ensure that the principles of Treating Customers Fairly (TCF) are upheld by Agents and Service Providers
• Significant relevant marine experience reasonable levels of underwriting experience
• Experience of lead negotiating with brokers and liaising with clients
• Understanding of actuarial rating process
• Understanding of business planning process

Technical skills

• Microsoft Office: Word and Excel (Intermediate)

Education & Experience

5 GCSE's English and Maths grade "C" or above (or equivalent)

• Lloyds Introductory Test
• ACII

Skills and Competencies

Strategic & Innovative Thinking

Translates organisational vision through effective goal setting and strategic planning. Able to think creatively and innovatively

Commercial Awareness

Understanding of the way the business works and displays knowledge of the external market place, in order to drive the business forward. Translates

Execution

Striving to build key relationships and showing ownership of targets; focusing on results

Resilience & Adaptability

Demonstrates high personal resilience and ability to adapt to change.

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