Veterinary Referral Concierge: Client Experience Champion

Wigan Source: WhatJobs
£21,000–£27,000

The Veterinary Referral Concierge at Pet Healthcare Centres Ltd. is responsible for delivering an exceptional client experience from the moment a referral is received until discharge back to the referring veterinary practice.

As the primary point of contact, the Concierge provides personalised support, clear communication and compassionate guidance throughout the referral journey, coordinating appointments, admissions, and follow-up care with professionalism and empathy.

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