Platform Lead, Customer Ops & Communications

London Source: WhatJobs
£65,000–£90,000

LHV Bank is expanding its London-based Customer Operations team with a Product Manager role focused on customer operations and communications platforms. You will own the platforms and processes across Salesforce, support tooling, telephony and communications delivery, in partnership with Compliance, Risk and Engineering.

Bring strong product management fundamentals, comfort in a detailed, regulated setting, and the ability to drive measurable improvements while reducing risk.

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