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At A5O, we support numerous families by delivering tailored care solutions that enhance the quality of life for both seniors and children. As a family-owned agency with more than three decades of experience in the sector, we bring a deep understanding and commitment to excellence in care.

With presence across the UK, we provide integrated health and social care services across a wide range of needs, including complex care, paediatric care, post-operative care, respite services, domiciliary and much more.

Our work spans community inpatient hospitals, outpatient clinics, and people’s homes, complemented by our primary care services and specialist community programs. By joining our team, you will be part of a dedicated group of professionals focused on delivering personalised, high-quality care that makes a meaningful difference in the lives of those we serve.

Job Purpose

To deliver high-quality person-centred care to clients who have complex needs to enable them to retain their independence and remain living in their homes.

General Duties

• To care for and support individuals with a person centered approach within their own home, and to enable the individual you support to access the community.
• To work to all organisational policies and procedures and standards required in order to provide high standards of care to clients.
• To work to all relevant legislation and national standards, including the Care Quality Commission (CQC) Fundamental Standards.
• To work effectively as part of a team and support all colleagues as required.
• To ensure professional conduct observing the organisation’s Code of Conduct
• To protect the confidentiality of clients and the organisation.

Care Duties

• To provide care and support to clients within their own home and in the community.
• To directly provide assistance with personal care in accordance with the clients’ Care Plans e.g. assistance with bathing, washing, dressing, continence care.
• To support clients using trained moving and handling procedures and equipment.
• To support clients with their medication once training has been undertaken and medication administration competency has been achieved. Medication must be administered only as prescribed and recorded on the MAR/eMAR in accordance with the care plan and A5O medication policy.
• To support clients with daily living tasks as stated in their Care Plan e.g. meal preparation, cleaning, laundry, shopping.
• To support clients to access the community and take part in social events as directed in the Care Plan. e.g. support to attend appointments, support to go shopping or attend events.
• To respond promptly to any emergencies e.g. medical emergencies.
• To promote the dignity and privacy of clients.
• To observe and monitor the service user’s condition and wellbeing, recognise changes in need and promptly report and elevate concerns in accordance with the care plan.
• Assistance with personal care will be required for individuals you support.
• To identify and report any concerns relating to clients’ health and wellbeing to the Clinical Team Lead or (with escalation to the Registered Manager where required).
• To write accurate daily reports of all care provided and relevant events and keep these up to date.
• To contribute to developing and reviewing clients’ Care Plans and Risk Assessments.
• To work with external agencies to ensure clients’ needs are met, including attending multi-agency meetings when required.

Reward package

• Excellent Training for Care Certificate & ongoing professional development

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