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• 1. Liaise with the director and senior staff to determine the range of goods and services to be sold across the retail, off-licence and takeaway arms.
• 2. Contribute to the development of sales strategies and set annual and quarterly sales targets by channel.
• 3. Identify and secure new B2B accounts, including local trade, catering, wholesale and event customers.
• 4. Compile and analyse sales figures by SKU, category and channel; produce reports and commercial recommendations for the director.
• 5. Conduct market research and customer surveys on product range, packaging and pricing, including consumer demand for regional Indian ready-meal and grocery lines.
• 6. Negotiate supply agreements and pricing with wholesalers and specialist Indian grocery and spice importers; manage margin and cost of goods.
• 7. Develop the commercial specification for the Indian takeaway menu — pricing architecture, portion economics, promotional bundles — working with the head chef on costings and feasibility.
• 8. Manage third-party delivery aggregator relationships (Deliveroo, Uber Eats, Just Eat), including commission terms, listing optimisation and campaign spend.
• 9. Plan and evaluate marketing campaigns and promotional activity; measure ROI.
• 10. Monitor competitor activity across the Hampton and wider south-west London catchment.
• 11. Ensure commercial activity complies with alcohol licensing conditions, Challenge 25 and relevant trading standards requirements.

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