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A Customer Service Manager is required for one of our client to be based in London.

Job responsibilities :

Working closely with management in the implementation of policies and procedures

Adherence to regulatory standards and procedures

Provide reports as required

Dealing with customer inquiries via email and over the telephone.

Dealing with all associated administration.

Requirement and Attributes:

With a proactive approach to problem solving, have a positive attitude towards things.

Be performance, achievement and results driven

Excel, PowerPoint, word, & Microsoft project skills.

Data analysis skills.

Good online eCommerce sense.

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