Operations and Activation Lead

Join to apply for the Operations and Activation Lead role at Blue Square .

Overview

We’re looking for a dynamic retail leader to shape and deliver go-to-market strategies for Samsung Mobile products. This is a UK & Ireland wide role, where you’ll own every stage of the journey. You’ll be involved from creating high-impact retail and contact centre touchpoints, toolkits, and experiential activations, to ensuring best-in-class merchandising, compliance, and operational excellence across 3,000+ partner stores.

In this role you’ll build strong partnerships with retailers, operators, and agencies, managing multimillion-pound budgets with a data-driven approach to maximise sales impact.

Leading and inspiring cross-functional teams, you’ll translate market trends into actionable plans, deliver flawless launches, and drive continuous improvement across all retail and contact centre environments.

Responsibilities

• Develop and execute innovative GTM strategies for MX products, ensuring consistent, high-quality launches across retail and contact centre channels.
• TOUCHPOINT & MERCHANDISING LEADERSHIP: Oversee the creation, localisation, and maintenance of impactful touchpoints and toolkits, driving a seamless customer experience in 3,000+ partner stores.
• OPERATIONAL & COMPLIANCE MANAGEMENT: Implement strong processes for maintenance, warehouse, and compliance to maintain top-tier execution standards across all retail environments.
• STRATEGIC RELATIONSHIP BUILDING: Foster productive partnerships with retailers, operators, and agencies to maximise brand presence, sales impact, and long-term collaboration.
• DATA-LED DECISION MAKING: Leverage sales trends, shopper insights, and analytics to optimise retail investments and refine execution strategies.
• HIGH-PERFORMANCE TEAM DEVELOPMENT: Lead, mentor, and inspire both field and head office teams to operate as a cohesive, results-driven unit.

Qualifications

• You’re experienced in retail, project management, GTM Planning, with an in-depth understanding of shopper journeys
• You’re able to balance multiple, high-profile tasks with strong project management skills
• You’re able to communicate with and present to Senior colleagues (English & Korean)
• You’re passionate about the detail and delivery
• You’re solution-focused and able to problem solve
• You’re able to understand data, including sales trends and customer insights to make data-led decisions
• You’re experienced in working with creative agencies to support the touchpoint and toolkit enhancements
• You’re experienced in financial management; in this role you’ll be responsible for a multi-million pound P&L
• You’re experienced in working strategically with agencies / 3rd parties

What you can expect from us

• Performance Bonus 15% + Competitive Reward Scheme Bonus
• Company Car
• Company Sick Pay
• AXA Private Medical Insurance
• Access to a range of discounts and perks across our key partners & beyond
• Flexible Rewards Hub

Role details

• Seniority level: Director
• Employment type: Full-time
• Job function: Marketing, Project Management, and Strategy/Planning
• Industries: Marketing Services, Technology, Information and Media, and Retail

Base pay range

Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

#J-18808-Ljbffr

Full job description from WhatJobs. Apply for this role →