Technical Support Specialist: Customer Experience

Kingston upon Thames Source: WhatJobs
£22,000–£30,000

Wolters Kluwer is seeking a Technical Customer Service Specialist to deliver essential technical support, assist with installation, and troubleshoot basic product issues for clients. You will document inquiries, follow scripts, and escalate complex problems when needed, contributing to post-sale satisfaction and knowledge base improvements.

Onsite engagement may be required as part of recruitment, with ongoing training to stay current on product features and updates.

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