24*7 Service Desk Analyst
Tees Valley
Come join us and make a difference in the world! This role is based from our Hartlepool office.
NEC Software Solutions in Hartlepool seeks a 1st line IT Support Analyst to deliver frontline IT support for users, manage tickets, and resolve incidents within SLAs. The role requires strong customer service, timekeeping, and ITIL awareness, with eligibility for UK security clearance.
You will handle incidents, service requests, and change requests, logging all details in ITSM, and provide timely updates while maintaining documentation and participating in team meetings.
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Tees Valley
Come join us and make a difference in the world! This role is based from our Hartlepool office.
Tees Valley
Come join us and make a difference in the world! Come join us and make a difference in the world! Come join us and make a difference in the world!
Tees Valley
Come join us and make a difference in the world! Come join us and make a difference in the world! Come join us and make a difference in the world!
Tees Valley
NEC Software Solutions is seeking a First Line IT Support specialist based in the Hartlepool office.
Tees Valley
NEC Software Solutions in Hartlepool is seeking a proactive 1st line IT support analyst.
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