Hybrid Service Desk Analyst — Elevate IT Support

Lydney Source: WhatJobs
£28,000–£36,000

Castle Trust Bank is seeking a Service Desk Analyst to be the first point of contact for technical issues across Windows 11, M365 and corporate devices. You will build and maintain desktop clients, manage user accounts and support a hybrid cloud environment to keep colleagues productive.

Based in Basingstoke with two days remote per week, you’ll join a small capable team, deliver incident resolution with a strong focus on customer service, contribute to documentation and service improvements,

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