People Systems & Data Coordinator at Coastland College

Drive Digital Transformation. Unlock Insight. Shape the Future of People Services.

At Coastland College, our people are at the heart of everything we do.

We are investing in our people, culture and digital capability to create an exceptional place to work, learn and grow. We believe that by supporting our colleagues to thrive, we can inspire excellence in every learner, strengthen our communities and help shape a confident, resilient and future-ready Dorset.

We are looking for a proactive, analytical and forward-thinking People Systems & Data Coordinator to join our People Team and play a key role in driving digital transformation, workforce intelligence and continuous improvement across the College.

This is an exciting opportunity to become the lead administrator and subject matter expert for the College's HR Information System, iTrent.

You will be responsible for the development, maintenance and optimisation of our people systems, ensuring workforce information is accurate, secure and accessible while driving improvements through automation, reporting and process innovation.

Working closely with colleagues across People Services, Payroll, Finance, MIS and operational departments, you will help transform the way we use technology and data to support decision-making, improve efficiency and enhance the employee experience.

This role is central to our digital transformation journey and offers a unique opportunity to influence how workforce data, systems and technology support the future success of Coastland College.

What You'll Be Doing

• Act as the lead administrator and subject matter expert for the College's HR Information System (iTrent).
• Maintain and develop system configuration, workflows, forms, templates and user permissions.
• Lead the continuous improvement of people systems, processes and digital ways of working.
• Ensure workforce data is accurate, reliable, secure and audit-ready.
• Develop and maintain workforce dashboards, management information and reporting solutions.
• Produce meaningful workforce insights to support operational and strategic decision-making.
• Identify opportunities to automate processes, reduce administration and improve the user experience.
• Manage system upgrades, testing, implementation and user acceptance activities.
• Support integration between iTrent, Payroll, Finance, MIS and other College systems.
• Provide training, guidance and support to managers and colleagues using People systems.
• Support workforce planning through the provision of accurate data and reporting.
• Ensure systems and processes support compliance, governance and audit requirements.
• Contribute to College-wide digital transformation and continuous improvement projects.
• Promote a culture of innovation and data-driven decision-making across the organisation.

About You

• Has experience working with HR, payroll, business or workforce systems.
• Enjoys analysing data and using insight to support better decision-making.
• Has strong technical, analytical and problem-solving skills.
• Is highly organised and able to manage multiple priorities effectively.
• Is confident interpreting, analysing and presenting workforce information.
• Can build strong relationships with colleagues and stakeholders at all levels.
• Has a keen eye for detail and a passion for data quality and accuracy.
• Enjoys improving processes and finding smarter, more efficient ways of working.
• Is confident supporting, training and guiding users with varying levels of technical knowledge.
• Is curious, innovative and enthusiastic about digital transformation and technology.
• Shares our values and commitment to delivering an excellent employee experience.

Experience of iTrent or a similar HR Information System would be highly desirable, along with strong Excel, reporting and data management skills.

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