Senior Technical Account Manager - Enterprise Success & Renewal
£90,000–£130,000
Vercel is seeking a Senior Technical Account Manager to own post-sales technical relationships for a portfolio of large enterprise customers. You will drive annual TAM renewals, coordinate weekly check-ins, and lead post-mortems for incidents, ensuring remediation and architectural alignment with product and engineering.
You will scope FDE work, audits for professional services, and translate customer needs into a clear technical roadmap while managing escalations and executive readouts.
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